Warranty Information
All warranties are
provided by the manufacturer, Prozone Water
Products, Spa and Pool ozonators
is for a period of 24 months
from date of purchase, Air Purifiers are 12 Months,
and extends only to the original purchaser.
If this unit becomes unserviceable due to defects in materials or
workmanship within 12 or 24 months from date of purchase, it will be
repaired or replaced without charge. Warranty does not apply to breakage
due to obvious misuse. Warranty period for a repaired or replaced unit
applies to the original date of purchase of the unit.
A Returned Goods Authorization (RGA) number must be
obtained from Prozone before returning the product. Product must be returned
within 30 days of issuance of the RGA number. If the product is not
received by Prozone within 30 days of RGA number issuance, another RGA
number must be obtained. An RGA number must be obtained before warranty
period expires.
This warranty along with the sales receipt must
accompany the unit when it is returned. The RGA number must be printed
prominently on the bottom left corner of the address side of the return
packaging. To obtain an RGA number, or for any questions regarding
warranty service, please contact:
PROZONE WATER PRODUCTS
Tel: (256) 539-4570
Fax:(256) 539-4225
This warranty is void if the unit has been opened, or
if the product identification label has been removed or altered. This
warranty does not cover damage resulting from misuse, abuse, accident,
fire, flood, lightning or other acts of nature, lack of reasonable care,
or connecting the product to any but the specified voltage.
Under the terms of the warranty, manufacturer assumes
no responsibility for any injury, loss or damage (direct, indirect, or
consequential) arising out of the use of or inability to use the product.
Manufacturer assumes no responsibility for labor involved in removal of
defective part, shipping or installation of new part. This warranty gives
you specific legal rights; other rights may vary from state to state.
This warranty is in lieu of all other warranties, express or implied.
RETURNS
WITHOUT AN RGA NUMBER WILL BE REJECTED.
